PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy describes how Sticker Shock Signs by We've Got Mail Too ("we," "us," or "our") collects, uses, and shares information when you use our services, website, or interact with us.

2. INFORMATION WE COLLECT

We collect the following types of information:

• Contact Information: Name, email address, physical address, and phone number.
• Order Information: Details about products or services purchased, design files, project specifications, and delivery preferences.
• Payment Information: We do not collect or store credit card information directly. Payments are processed through Stripe, which has its own privacy policy.
• Website Usage: Information about how you interact with our website, which may be collected through cookies and similar technologies managed by our third-party website host.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders
• Send marketing communications about our products and services
• Improve our services and website
• Comply with legal obligations

4. INFORMATION SHARING

We may share your information with:

• Service Providers: Third parties who help us operate our business, including our website host and marketing partners.
• Shipping Carriers: When you request delivery of products, we share necessary information with shipping carriers to facilitate delivery.
• Marketing Partners: We share information with third-party marketing companies who administer our email and marketing campaigns.
• Legal Requirements: We may disclose information if required by law or to protect our rights or the rights of others.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies managed by our third-party website host. These technologies help us understand how visitors use our site and improve your experience.

6. MARKETING COMMUNICATIONS

We may send you marketing communications about our products and services. You can opt out of these communications by following the unsubscribe instructions included in our emails or by contacting us directly. Opt-out requests are processed by our third-party marketing partners.

7. DATA RETENTION

We retain your personal information indefinitely unless you request deletion or applicable law requires otherwise.

8. DATA SECURITY

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. CHILDREN'S PRIVACY

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. YOUR RIGHTS AS A WASHINGTON RESIDENT

Washington residents may have certain rights regarding their personal information under applicable law. To exercise these rights, please contact us using the information provided below.

11. INTERNATIONAL USERS

Our services are primarily intended for users in the United States. If you are accessing our services from Canada or elsewhere, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

13. CONTACT US

If you have questions about this Privacy Policy, please contact us at:

Sticker Shock Signs by We've Got Mail Too Email: info@mailspokane.com

14. EFFECTIVE DATE

This Privacy Policy is effective as of 13 June 2025.